(4 December 2013) - GOG.com, the DRM-free source of the best of gaming, announced today that it is now offering a 100% money back guarantee on the functionality of all of its games for PC and Mac for users everywhere in the world. The rules are simple: any game purchased on the site can be returned within 30 days of purchase for full money back if GOG.com's Support team can't solve problems getting the game running and the user's computer meets the requirements posted on the game's page. For more information on how the guarantee works and details on how to get a refund, check out the FAQ on GOG.com's website when it launches on 9 December or contact us now at firstname.lastname@example.org.
GOG.com's new policy is actually a declaration of trust in both its games and its gamers. GOG.com trusts the games that it sells: they do their very best to only select high-quality games and, whenever possible, tests them extensively to make sure that they're in top working order; now they're backing up that trust with a promise that they'll do whatever it takes to make the games work or else refund gamers back their money. There's also some trust in their users involved, since the very nature of DRM-free gaming means that they can't "de-activate" any games that the user reports as broken.
With recent releases of the fan-anticipated Broken Sword 5: The Serpent's Curse Episode 1 and the addition of PaySafeCard last week as well as their new Money Back Guarantee, GOG.com isn't letting itself slack as the winter rolls in.
GOG.com is a store that sells games for download. With more than 600 games in its catalog and 150+ partners, they have games from every big studio you’ve ever heard of—Interplay, Ubisoft, Electronic Arts—and games from indie studios that produce brilliant games in obscurity. Formerly known as Good Old Games, GOG.com has games from as far back as 1981 and as recently as yesterday. With the best games in history for PC and Mac, GOG.com has grown to be the #2 independent digital distributor on the ‘Net.