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The Incredibles Demo
"The Incredibles Demo"
English Language
Readme Documentation
10/12/04
---------
CONTENTS
I. MINIMUM SYSTEM REQUIREMENTS
II. INSTALLING THE GAME
III. UNINSTALLING THE GAME
IV. STARTING THE GAME
V. TROUBLE SHOOTING
a. Direct X 9.0
b. QuickTime 6.5.1 for Macintosh (audio problems)
c. Installation and launch Problems on the Macintosh
d. Customer Support
VII. HARDWARE MANUFACTURER INFORMATION
VIII. GAME CREDITS
IX. THQ Inc. SOFTWARE LICENSE AGREEMENT
------------------------------------
I. MINIMUM SYSTEM REQUIREMENTS
------------------------------------
When playing "The Incredibles Demo" on a minimum specification computer, be sure that no other programs are open on your Macintosh or in Windows, as this will cause the game to play more slowly than normal.
The following are the minimum system requirements for "The Incredibles Demo" on a Windows-based PC:
- Intel Pentium III processor running at 800 MHz
- Microsoft Windows 98/2000/ME/XP
- 256 MB ram
- 660 MB of hard drive space
- 8X CD-ROM drive
- Video card with at leat 32 MB RAM
- DirectX 9.0
- DirectX-compatible display capable of 800x600 resolution in 16-bit
color
- Microsoft-compatible mouse
This game uses Microsoft's DirectX 9.0 technology, which requires your system to have the latest Windows drivers that fully support DirectX 9.0. If DirectX 9.0 is not already installed on your computer, the game will run in a lower graphics setting.
For more information on DirectX 9.0, see the DirectX 9.0 section of this readme file.
The following are the minimum system requirements for "The Incredibles Demo" on a Macintosh computer:
- Mac OS X version 10.2.8 or later
- G4 800MHz iMac, iBook, PowerBook, Power Macintosh
- 256 MB RAM
- 670 MB of hard drive space
- 8X CD-ROM drive
- 32MB VRAM
- Thousands of colors video display
- QuickTime 6.5.1
-----------------------------
II. INSTALLING THE GAME
-----------------------------
Before installing the game, close all other applications.
For Windows:
1. Click on "Install The Incredibles Demo.exe" and follow the on-screen instructions.
For Macintosh:
1. Make sure to update to the latest version of Quicktime (free download from http://www.apple.com/quicktime/)
2. Make sure to upgrade to the latest version of MacOSX (10.2.8 or 10.3.5)
3. Click on "Install The Incredibles Demo" and follow the on-screen instructions.
-------------------------------
III. UNINSTALLING THE GAME
--------------------------------
For Windows:
To uninstall the game, select THQ/Disney/"The Incredibles Demo" from the Start Menu.
NOTE: You should always uninstall the game using the Uninstaller provided.
For Macintosh:
Drag the "The Incredibles Demo" folder to the trash to remove the game from your system.
---------------------------
IV. STARTING THE GAME
---------------------------
For Windows:
After installing "The Incredibles Demo" you can run the game by double-clicking the "The Incredibles Demo" shortcut on your desktop, by choosing Start->Programs->THQ->Disney->The Incredibles Demo->"The Incredibles Demo".
For Macintosh:
After installing "The Incredibles Demo" you can run the game by clicking on the The Incredibles Demo icon in the "The Incredibles Demo" folder.
-------------------------
V. TROUBLESHOOTING
-------------------------
THQ thoroughly tests its games on a variety of systems before they are
released, but it is virtually impossible to test on all combinations
of software and hardware. Many of the issues you may encounter are
caused by device drivers for video cards, sound cards and CD-ROM
drives that are not fully compatible with the Windows operating system
and/or DirectX. The following troubleshooting tips are intended to
assist you in solving some of the common issues you might experience
in relation to the game.
---------DirectX 9.0 for Windows---------
For those unfamiliar with DirectX, it is an API (Application
Programming Interface) set that increases the functionality and speed
at which games play under the Windows operating system. These API's
allow direct access to the enhanced features of hardware under
Windows. With DirectX, a program has instant access to the hardware,
allowing for great advances in graphics, sound, video, 3D and network
capabilities of games.
If you have other Windows games on your computer, chances are you
already have an earlier version of DirectX installed. In this case,
it is recommended to install Microsoft DirectX 9.0.
This should not affect any games using previous versions of DirectX.
Should you encounter problems with DirectX, go to
http://www.microsoft.com/directx/
for additional information.
----- Quicktime 6.5.1 for Macintosh ------
Quicktime 6.5.1 is required to play The Incredibles Demo on the Macintosh. If you are experiencing problems with sounds and music in game, please make sure to download the latest version of Quicktime from http://www.apple.com/quicktime/ (free download).
----- Installation and launch Problems on the Macintosh -----
The latest MacOS update is required to play The Incredibles Demo on the Macintosh. If you are using an old version of MacOS, you might have problems installing or launching the game. MacOS 10.2 users should upgrade to MacOS 10.2.8 and MacOS 10.3 users should upgrade to 10.3.5. You can update your MacOS to these versions for free by using the Software Update control panel.
---------Customer Support---------
If you have any comments and/or questions about "The Incredibles Demo" or any
other THQ products, please feel free to contact our customer support
department. If you are experiencing difficulty with the game, please
consult this readme file before contacting THQ Customer Support.
This file contains answers to some of our most frequently asked
questions and may quickly provide a solution to your problem. If,
after reviewing the file, you are still experiencing problems, you can
contact us at the following:
Telephone (United States): 818-880-0456
Telephone (UK): +44 906-753-5055
Internet: http://www.thq.com
In the United States, customer service representatives are available
to help you Monday through Friday 9am to 5pm PST or you can use our
automated systems by phone or on the web 24 hours a day, 7 days a
week.
So that we can better help you, please be at your computer and have
the following information ready:
1. Complete product title ("The Incredibles Demo").
2. Exact error message reported (if any) and a brief description of
the problem.
3. Your computer's processor type and speed (e.g. Pentium III 366MHz).
4. Video and sound card makes and models (e.g. nVidia GeForce2 video,
Sound Blaster Live sound).
--------------------------------------------
VII. HARDWARE MANUFACTURER INFORMATION
--------------------------------------------
Here is the latest contact info for some of the major hardware
manufacturers. Try using the websites listed below in order to
obtain the latest drivers for your hardware and any additional
information.
Apple/Macintosh/QuickTime - http://www.apple.com
nVidia -- http://www.nvidia.com
Voodoo -- http://www.3dfx.com
Matrox -- http://www.matrox.com
Diamond -- http://www.diamondmm.com
ATI -- http://www.ati.com/na/pages/na_index.html
Creative Labs -- http://www.creative.com
----------------------
VIII. GAME CREDITS
----------------------
The Incredibles Demo
DISNEY INTERACTIVE
Producer
Jacqueline Sandee Valle
Senior Producer
Robert Coshland
Assistant Producer
Erik Guenther
International Localization
Ann Marie Riccio
Alex Coward
Megumi Arai
Yasuhiro Nishimura
Stephan Gonizzi
Marketing Director
Bob Picunko
Senior Marketing Manager
Rob Alvarez
Marketing Consultant
Barbara Gleason
Special Thanks to Disney Character Voices
Randy Coppinger
Ben Hoppe
Renée Johnson
Brian Kahanek
Ned Lott
Susie Lum
Bryan Monroe
Susan Ryan
Featuring the Voice Talents of...
Brad Bird
Paul Butcher
Miranda Cosgrove
Spencer Fox
Eilah Fucile
Holly Hunter
Samuel L. Jackson
Jason Lee
Richard McGonagle
Teddy Newton
Lou Romano
Jeremy Shada
Fred Tatasciore
Sarah Vowell
Special thanks to our "Incredible" Disney Friends:
Robert Bagely
Sarah Duran
Andrew Nigel Fisher
Philippe Juton
Shane Keller
Patrick Larkin
Judy Moravitz
Luigi Priore
Bob J. Quinn
© 2004 Disney/Pixar
Developed by
Heavy Iron Studios
Director
Shiraz Akmal
Executive Producer
Lyle Hall
Lead Programmer
Daniel Sass
Technical Director
Jason Hoerner
Programmers
Chris Bannock
Kin Wai Choi
Matt Gilgenbach
Adam Hayek
Dan Kollmorgen
Travis McIntosh
Philip Nowell
Ragnar Scheuermann
Michael Scholz
Svetoslav Todorov
Justin Wilder
Lead Game Designer
Kirk Tome
Game Designers
Mark Acero
Gary Brown
Matt Ekins
Tony Fiorella
Lynn Henson
Razmig Pulurian
Lead Artist
Alex Carbonero
Art Director
Jeff Berting
Artists
Tom Breeden
Brice Broaddus
Alex Chavez
Dorothy Chen
Yongwoo Cho
John Enricco
Thom Olson
Sylvia Park
Sean Ro
Lead Animator
Kyle Kirby
Animation Director
Gregory Ecklund
Character Animation Team
Vivien Chang
Daniel Fiske
Gary Myers
Thom Olson
Saurav Sarkar
ProducerStephen Townsend
Assistant Producer
Kristian Davila
Production & Localization Support
Keith Pope
Lead Tester
AJ Hernandez
Testers
Garner Knutson
Roy Gnan
David Foy
Darci Morales
Localization Manager
Amy Small
Programming Support
Amrit Dharwadkar
Randy Dillon
Neil Kaapuni
Ryan Mapes
Karen Paik
Mark Pope
Eric Will
Additional Artwork
Zachary Adams
R. Scott Caple
Joffery Black
Harbell Ilustre
Reiko Sato
Edvard Toth
Sound Design
Tommy Tallarico Studios, Inc.
Sound Designer
Nathan Smith
Audio Support
William Nadel
Jason De Heras
Music
Michael Giacchino
Additional Music, Arranging & Orchestration
Chris Tilton
Tim Simonec
Score Engineer
Dan Wallin
Recordist
Paul Wertheimer
Score Copyist
Greg Nestor
Orchestra Contractor
Reggie Wilson
Orchestra Performers
Hollywood Studio Symphony at Paramount Studios
Senior System Administrator
Joachim Thuau
Operations Manager
Colin Walter
Office Assistant
Angie Kim
Director of Development
Shiraz Akmal
General Manager
Lyle Hall
THQ
Test Supervisor
Travis Tholen
Test Lead
Brent Doshier
Christopher Owens
Testers
Alberto Campo
Colby Austin
Michael Davis
Jenella Schwarz
Brian Cairns
Anthony Dunnet
Patrick Keller
QA Technical Supervisor
Mario Waibel
QA Technicians
James Krenz
Brian McElroy
Mastering Lab Technicians
Charles Batarse
Glen Peters
Jon Katz
Database Applications Engineer
Jason Roberts
Beenox Studios
Executive Producer
Dee Brown
Producer
Nabil Yared
Lead Programmer
Sylvain Morel
Programmers
Francois Hamel
Guy Carrier
Additional Programming
Sebastien Poirier
Marie-Eve Tremblay
Guillaume Audet
Special thanks
Carl Loiselle
Phillipe Douville
THQ (Heavy Iron Studios)
Lead Tester
AJ Hernandez
Test Lead
Brent Doshier
Yoshi Florida
Testers:
Alberto Campo
Daniel Saffron
Jennella Schwarz
Nick Huffman
Anthony Dunnet
Michael Davis
James Ritchie
Kendrick Hsu
Cameron Day
Carlo Gonzales
Shinyan Liu
Eric Weiss
Ruben Gonzalez
Andrew Herman
The Incredibles Demo © 2004 Disney/Pixar. Licensed by THQ Inc. Developed by Heavy Iron Studios and Beenox Inc. Portions of this Software are Copyright 1998-2004 Criterion Software LTD and its licensors. Uses Bink Video. Copyright © 1997 – 2004 by RAD Game Tools, Inc. “The term OMNIDROID used by permission of Lucasfilm Ltd.” Beenox Studios and its logo are trademarks and/or registered trademarks of Beenox Inc. Heavy Iron Studios, THQ and their respective logos are trademarks and/or registered trademarks of THQ Inc. All rights reserved. All other trademarks, logos and copyrights are property of their respective owners.
-------------------------------------------
IX. THQ Inc. SOFTWARE LICENSE AGREEMENT
-------------------------------------------
THQ Inc. Software License Agreement
1. READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE INSTALLING THE PROGRAM. THIS SOFTWARE LICENSE AGREEMENT IS A LEGAL AGREEMENT BETWEEN YOU (AN INDIVIDUAL OR A SINGLE ENTITY "YOU") ON ONE HAND, AND THQ INC. AND ITS SUBSIDIARIES AND AFFILIATES (COLLECTIVELY REFERRED TO AS "COMPANY") ON THE OTHER HAND, FOR THE SOFTWARE PRODUCT ENTITLED "The Incredibles Demo" WHICH INCLUDES COMPUTER SOFTWARE AND ANY ASSOCIATED MEDIA, PRINTED MATERIALS, AND/OR "ONLINE" OR ELECTRONIC DOCUMENTATION (TOGETHER CALLED THE "PROGRAM"). BY INSTALLING, COPYING, OR OTHERWISE USING THE PROGRAM (OR, IN THE EVENT YOU HAVE PURCHASED THE PROGRAM AS CONTAINED ON A CD-ROM, BY OPENING THE PACKAGING MATERIALS THEREOF), YOU ACKNOWLEDGE THAT YOU HAVE READ THIS SOFTWARE LICENSE AGREEMENT AND AGREE TO BE BOUND BY ITS TERMS. IF YOU DO NOT AGREE TO THE TERMS OF THIS SOFTWARE LICENSE AGREEMENT, DO NOT INSTALL OR USE THE PROGRAM AND DELETE ALL COPIES IN YOUR POSSESSION.
2. Company grants you a non-exclusive, non-transferable license to use the Program, but retains all property rights in the Program and all copies thereof. You may: (i) use the Program on any supported computer configuration, provided the Program is used on only one (1) such computer; and (ii) permanently transfer the Program and its documentation to another user provided you retain no copies and the recipient agrees to the terms of this Agreement. You may not transfer, distribute, rent, sub-license, or lease the Program or documentation, except as provided herein; or alter, modify, or adapt the Product or documentation, or portions thereof.
3. You acknowledge that the Program in source code form remains a confidential trade secret of Company. You agree not to modify or attempt to reverse engineer, decompile, or disassemble the Program, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation.
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9. LIMITED CD-ROM WARRANTY: Notwithstanding anything to the contrary contained herein, and solely with respect to Programs distributed on CD-ROM, Company warrants to the original consumer purchaser of this Program on CD-ROM that the recording medium on which the Program is recorded will be free from defects in material and workmanship for 90 days from the date of purchase. If the recording medium is found defective within 90 days of original purchase, Company agrees to replace, free of charge, any product discovered to be defective within such period upon its receipt of the product, postage paid, with proof of the date of purchase, as long as the Program is still being manufactured by Company. In the event that the Program is no longer available, Company retains the right to substitute a similar program of equal or greater value. This warranty is limited to the recording medium containing the Program as originally provided by Company and is not applicable to normal wear and tear. This warranty shall not be applicable and shall be void if the defect has arisen through abuse, mistreatment, or neglect. Any implied warranties prescribed by statute are expressly limited to the 90-day period described above. To receive warranty service in the United States: Notify the THQ Customer Service Department of the problem requiring warranty service by calling (818) 880-0456 or on the web at http://www.thq.com. If the THQ service technician is unable to solve the problem by phone or on the web via e-mail, he will authorize you to return the Product, at your risk of damage, freight and insurance prepaid by you, together with your dated sales slip or similar proof-of-purchase within the ninety (90) day warranty period to: THQ Inc., Customer Service Department, 27001 Agoura Road, Suite 325, Calabasas Hills, CA 91301. To receive warranty service in the United Kingdom: Notify the THQ International Ltd. Customer Service Department of the problem requiring warranty service by calling +44 (0) 870 608 0047 (national/international call rates apply) or on the web at http://www.thq.co.uk.com and click on Support. If the THQ International Ltd. service technician is unable to solve the problem by phone or on the web via e-mail, the technician will authorize you to return the Product, at your risk of damage, freight and insurance prepaid by you, together with your dated sales slip or similar proof-of-purchase within the ninety (90) day warranty period to: THQ International Ltd., Customer Service Department, Duke’s Court, Duke Street, Woking, Surrey GU21 5BH UK. To receive warranty service in Australia: Notify the THQ Technical support and Games Hotline of the problem requiring warranty service by calling 1902 222 448 (call cost $2.48 (incl GST) per minute – higher from mobile/public phones) or via e-mail at feedbackaustalia@thq.com. Company is not responsible for unauthorized returns of the Program and reserves the right to send such unauthorized returns back to customers. This warranty shall not be applicable and shall be void if: (a) the defect in the Program has arisen through abuse, unreasonable use, mistreatment or neglect; (b) the Program is used with computer software and hardware not meeting the minimum systems requirements for the Program; (c) the Program is used for commercial purposes (including rental); (d) the Program is modified or tampered with; or (e) the Program's serial number has been altered, defaced or removed. Licensor will replace defective media at no charge as set forth above. This is your sole and exclusive remedy for any breach of warranty.
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13. U.S. GOVERNMENT RESTRICTED RIGHTS. The Program and documentation have been developed entirely at private expense and are provided as "Commercial Computer Software" or "restricted computer software." Use, duplication or disclosure by the U.S. Government or a U.S. Government subcontractor is subject to the restrictions set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clauses in DFARS 252.227-7013 or as set forth in subparagraph (c)(1) and (2) of the Commercial Computer Software Restricted Rights clauses at FAR 52.227-19, as applicable. The Contractor / Manufacturer is THQ Inc., 27001 Agoura Road, Suite 325, Calabasas Hills, CA 91301.
14. TERMINATION. Without prejudice to any other rights of Company, this License Agreement and your right to use the Program may automatically terminate without notice from Company if you fail to comply with any provision of this Agreement or any terms and conditions associated with the Program. In such event, you must destroy all copies of this Program and all of its component parts.
15. GENERAL PROVISIONS. You may not use, copy, modify, sublicense, rent, sell, assign or transfer the rights or obligations granted to you in this Agreement, except as expressly provided in this Agreement. Any assignment in violation of this Agreement is void, except that you may transfer your Program to another person provided that person accepts the terms of this License Agreement. If any provision of this Agreement is held to be unenforceable for any reason, such provision shall be reformed only to the extent necessary to make it enforceable, and such decision shall not affect the enforceability of: (i) such provision under other circumstances, or (ii) the remaining provisions hereof under all circumstances. Company's failure to enforce at any time any of the provisions of this Agreement shall in no way be construed to be a present or future waiver of such provisions, nor in any way affect the right of any party to enforce each and every such provision thereafter. The express waiver by Company of any provision, condition or requirement of this Agreement shall not constitute a waiver of any future obligation to comply with such provision, condition or requirement. Notwithstanding anything else in this Agreement, no default, delay or failure to perform on the part of Company shall be considered a breach of this Agreement if such default, delay or failure to perform is shown to be due to causes beyond the reasonable control of Company. This Agreement shall be governed by the laws of the State of California and the United States without regard to its conflicts of laws rules and you consent to the exclusive jurisdiction of the state and federal courts in Los Angeles County, California. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this Agreement. This Agreement represents the complete agreement concerning this License Agreement between you and Company.
The Incredibles Demo © 2004 Disney/Pixar. Licensed by THQ Inc. Developed by Heavy Iron Studios and Beenox Inc. Portions of this Software are Copyright 1998-2004 Criterion Software LTD and its licensors. Uses Bink Video. Copyright © 1997 – 2004 by RAD Game Tools, Inc. “The term OMNIDROID used by permission of Lucasfilm Ltd.” Beenox Studios and its logo are trademarks and/or registered trademarks of Beenox Inc. Heavy Iron Studios, THQ and their respective logos are trademarks and/or registered trademarks of THQ Inc. All rights reserved. All other trademarks, logos and copyrights are property of their respective owners.
English Language
Readme Documentation
10/12/04
---------
CONTENTS
I. MINIMUM SYSTEM REQUIREMENTS
II. INSTALLING THE GAME
III. UNINSTALLING THE GAME
IV. STARTING THE GAME
V. TROUBLE SHOOTING
a. Direct X 9.0
b. QuickTime 6.5.1 for Macintosh (audio problems)
c. Installation and launch Problems on the Macintosh
d. Customer Support
VII. HARDWARE MANUFACTURER INFORMATION
VIII. GAME CREDITS
IX. THQ Inc. SOFTWARE LICENSE AGREEMENT
------------------------------------
I. MINIMUM SYSTEM REQUIREMENTS
------------------------------------
When playing "The Incredibles Demo" on a minimum specification computer, be sure that no other programs are open on your Macintosh or in Windows, as this will cause the game to play more slowly than normal.
The following are the minimum system requirements for "The Incredibles Demo" on a Windows-based PC:
- Intel Pentium III processor running at 800 MHz
- Microsoft Windows 98/2000/ME/XP
- 256 MB ram
- 660 MB of hard drive space
- 8X CD-ROM drive
- Video card with at leat 32 MB RAM
- DirectX 9.0
- DirectX-compatible display capable of 800x600 resolution in 16-bit
color
- Microsoft-compatible mouse
This game uses Microsoft's DirectX 9.0 technology, which requires your system to have the latest Windows drivers that fully support DirectX 9.0. If DirectX 9.0 is not already installed on your computer, the game will run in a lower graphics setting.
For more information on DirectX 9.0, see the DirectX 9.0 section of this readme file.
The following are the minimum system requirements for "The Incredibles Demo" on a Macintosh computer:
- Mac OS X version 10.2.8 or later
- G4 800MHz iMac, iBook, PowerBook, Power Macintosh
- 256 MB RAM
- 670 MB of hard drive space
- 8X CD-ROM drive
- 32MB VRAM
- Thousands of colors video display
- QuickTime 6.5.1
-----------------------------
II. INSTALLING THE GAME
-----------------------------
Before installing the game, close all other applications.
For Windows:
1. Click on "Install The Incredibles Demo.exe" and follow the on-screen instructions.
For Macintosh:
1. Make sure to update to the latest version of Quicktime (free download from http://www.apple.com/quicktime/)
2. Make sure to upgrade to the latest version of MacOSX (10.2.8 or 10.3.5)
3. Click on "Install The Incredibles Demo" and follow the on-screen instructions.
-------------------------------
III. UNINSTALLING THE GAME
--------------------------------
For Windows:
To uninstall the game, select THQ/Disney/"The Incredibles Demo" from the Start Menu.
NOTE: You should always uninstall the game using the Uninstaller provided.
For Macintosh:
Drag the "The Incredibles Demo" folder to the trash to remove the game from your system.
---------------------------
IV. STARTING THE GAME
---------------------------
For Windows:
After installing "The Incredibles Demo" you can run the game by double-clicking the "The Incredibles Demo" shortcut on your desktop, by choosing Start->Programs->THQ->Disney->The Incredibles Demo->"The Incredibles Demo".
For Macintosh:
After installing "The Incredibles Demo" you can run the game by clicking on the The Incredibles Demo icon in the "The Incredibles Demo" folder.
-------------------------
V. TROUBLESHOOTING
-------------------------
THQ thoroughly tests its games on a variety of systems before they are
released, but it is virtually impossible to test on all combinations
of software and hardware. Many of the issues you may encounter are
caused by device drivers for video cards, sound cards and CD-ROM
drives that are not fully compatible with the Windows operating system
and/or DirectX. The following troubleshooting tips are intended to
assist you in solving some of the common issues you might experience
in relation to the game.
---------DirectX 9.0 for Windows---------
For those unfamiliar with DirectX, it is an API (Application
Programming Interface) set that increases the functionality and speed
at which games play under the Windows operating system. These API's
allow direct access to the enhanced features of hardware under
Windows. With DirectX, a program has instant access to the hardware,
allowing for great advances in graphics, sound, video, 3D and network
capabilities of games.
If you have other Windows games on your computer, chances are you
already have an earlier version of DirectX installed. In this case,
it is recommended to install Microsoft DirectX 9.0.
This should not affect any games using previous versions of DirectX.
Should you encounter problems with DirectX, go to
http://www.microsoft.com/directx/
for additional information.
----- Quicktime 6.5.1 for Macintosh ------
Quicktime 6.5.1 is required to play The Incredibles Demo on the Macintosh. If you are experiencing problems with sounds and music in game, please make sure to download the latest version of Quicktime from http://www.apple.com/quicktime/ (free download).
----- Installation and launch Problems on the Macintosh -----
The latest MacOS update is required to play The Incredibles Demo on the Macintosh. If you are using an old version of MacOS, you might have problems installing or launching the game. MacOS 10.2 users should upgrade to MacOS 10.2.8 and MacOS 10.3 users should upgrade to 10.3.5. You can update your MacOS to these versions for free by using the Software Update control panel.
---------Customer Support---------
If you have any comments and/or questions about "The Incredibles Demo" or any
other THQ products, please feel free to contact our customer support
department. If you are experiencing difficulty with the game, please
consult this readme file before contacting THQ Customer Support.
This file contains answers to some of our most frequently asked
questions and may quickly provide a solution to your problem. If,
after reviewing the file, you are still experiencing problems, you can
contact us at the following:
Telephone (United States): 818-880-0456
Telephone (UK): +44 906-753-5055
Internet: http://www.thq.com
In the United States, customer service representatives are available
to help you Monday through Friday 9am to 5pm PST or you can use our
automated systems by phone or on the web 24 hours a day, 7 days a
week.
So that we can better help you, please be at your computer and have
the following information ready:
1. Complete product title ("The Incredibles Demo").
2. Exact error message reported (if any) and a brief description of
the problem.
3. Your computer's processor type and speed (e.g. Pentium III 366MHz).
4. Video and sound card makes and models (e.g. nVidia GeForce2 video,
Sound Blaster Live sound).
--------------------------------------------
VII. HARDWARE MANUFACTURER INFORMATION
--------------------------------------------
Here is the latest contact info for some of the major hardware
manufacturers. Try using the websites listed below in order to
obtain the latest drivers for your hardware and any additional
information.
Apple/Macintosh/QuickTime - http://www.apple.com
nVidia -- http://www.nvidia.com
Voodoo -- http://www.3dfx.com
Matrox -- http://www.matrox.com
Diamond -- http://www.diamondmm.com
ATI -- http://www.ati.com/na/pages/na_index.html
Creative Labs -- http://www.creative.com
----------------------
VIII. GAME CREDITS
----------------------
The Incredibles Demo
DISNEY INTERACTIVE
Producer
Jacqueline Sandee Valle
Senior Producer
Robert Coshland
Assistant Producer
Erik Guenther
International Localization
Ann Marie Riccio
Alex Coward
Megumi Arai
Yasuhiro Nishimura
Stephan Gonizzi
Marketing Director
Bob Picunko
Senior Marketing Manager
Rob Alvarez
Marketing Consultant
Barbara Gleason
Special Thanks to Disney Character Voices
Randy Coppinger
Ben Hoppe
Renée Johnson
Brian Kahanek
Ned Lott
Susie Lum
Bryan Monroe
Susan Ryan
Featuring the Voice Talents of...
Brad Bird
Paul Butcher
Miranda Cosgrove
Spencer Fox
Eilah Fucile
Holly Hunter
Samuel L. Jackson
Jason Lee
Richard McGonagle
Teddy Newton
Lou Romano
Jeremy Shada
Fred Tatasciore
Sarah Vowell
Special thanks to our "Incredible" Disney Friends:
Robert Bagely
Sarah Duran
Andrew Nigel Fisher
Philippe Juton
Shane Keller
Patrick Larkin
Judy Moravitz
Luigi Priore
Bob J. Quinn
© 2004 Disney/Pixar
Developed by
Heavy Iron Studios
Director
Shiraz Akmal
Executive Producer
Lyle Hall
Lead Programmer
Daniel Sass
Technical Director
Jason Hoerner
Programmers
Chris Bannock
Kin Wai Choi
Matt Gilgenbach
Adam Hayek
Dan Kollmorgen
Travis McIntosh
Philip Nowell
Ragnar Scheuermann
Michael Scholz
Svetoslav Todorov
Justin Wilder
Lead Game Designer
Kirk Tome
Game Designers
Mark Acero
Gary Brown
Matt Ekins
Tony Fiorella
Lynn Henson
Razmig Pulurian
Lead Artist
Alex Carbonero
Art Director
Jeff Berting
Artists
Tom Breeden
Brice Broaddus
Alex Chavez
Dorothy Chen
Yongwoo Cho
John Enricco
Thom Olson
Sylvia Park
Sean Ro
Lead Animator
Kyle Kirby
Animation Director
Gregory Ecklund
Character Animation Team
Vivien Chang
Daniel Fiske
Gary Myers
Thom Olson
Saurav Sarkar
ProducerStephen Townsend
Assistant Producer
Kristian Davila
Production & Localization Support
Keith Pope
Lead Tester
AJ Hernandez
Testers
Garner Knutson
Roy Gnan
David Foy
Darci Morales
Localization Manager
Amy Small
Programming Support
Amrit Dharwadkar
Randy Dillon
Neil Kaapuni
Ryan Mapes
Karen Paik
Mark Pope
Eric Will
Additional Artwork
Zachary Adams
R. Scott Caple
Joffery Black
Harbell Ilustre
Reiko Sato
Edvard Toth
Sound Design
Tommy Tallarico Studios, Inc.
Sound Designer
Nathan Smith
Audio Support
William Nadel
Jason De Heras
Music
Michael Giacchino
Additional Music, Arranging & Orchestration
Chris Tilton
Tim Simonec
Score Engineer
Dan Wallin
Recordist
Paul Wertheimer
Score Copyist
Greg Nestor
Orchestra Contractor
Reggie Wilson
Orchestra Performers
Hollywood Studio Symphony at Paramount Studios
Senior System Administrator
Joachim Thuau
Operations Manager
Colin Walter
Office Assistant
Angie Kim
Director of Development
Shiraz Akmal
General Manager
Lyle Hall
THQ
Test Supervisor
Travis Tholen
Test Lead
Brent Doshier
Christopher Owens
Testers
Alberto Campo
Colby Austin
Michael Davis
Jenella Schwarz
Brian Cairns
Anthony Dunnet
Patrick Keller
QA Technical Supervisor
Mario Waibel
QA Technicians
James Krenz
Brian McElroy
Mastering Lab Technicians
Charles Batarse
Glen Peters
Jon Katz
Database Applications Engineer
Jason Roberts
Beenox Studios
Executive Producer
Dee Brown
Producer
Nabil Yared
Lead Programmer
Sylvain Morel
Programmers
Francois Hamel
Guy Carrier
Additional Programming
Sebastien Poirier
Marie-Eve Tremblay
Guillaume Audet
Special thanks
Carl Loiselle
Phillipe Douville
THQ (Heavy Iron Studios)
Lead Tester
AJ Hernandez
Test Lead
Brent Doshier
Yoshi Florida
Testers:
Alberto Campo
Daniel Saffron
Jennella Schwarz
Nick Huffman
Anthony Dunnet
Michael Davis
James Ritchie
Kendrick Hsu
Cameron Day
Carlo Gonzales
Shinyan Liu
Eric Weiss
Ruben Gonzalez
Andrew Herman
The Incredibles Demo © 2004 Disney/Pixar. Licensed by THQ Inc. Developed by Heavy Iron Studios and Beenox Inc. Portions of this Software are Copyright 1998-2004 Criterion Software LTD and its licensors. Uses Bink Video. Copyright © 1997 – 2004 by RAD Game Tools, Inc. “The term OMNIDROID used by permission of Lucasfilm Ltd.” Beenox Studios and its logo are trademarks and/or registered trademarks of Beenox Inc. Heavy Iron Studios, THQ and their respective logos are trademarks and/or registered trademarks of THQ Inc. All rights reserved. All other trademarks, logos and copyrights are property of their respective owners.
-------------------------------------------
IX. THQ Inc. SOFTWARE LICENSE AGREEMENT
-------------------------------------------
THQ Inc. Software License Agreement
1. READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE INSTALLING THE PROGRAM. THIS SOFTWARE LICENSE AGREEMENT IS A LEGAL AGREEMENT BETWEEN YOU (AN INDIVIDUAL OR A SINGLE ENTITY "YOU") ON ONE HAND, AND THQ INC. AND ITS SUBSIDIARIES AND AFFILIATES (COLLECTIVELY REFERRED TO AS "COMPANY") ON THE OTHER HAND, FOR THE SOFTWARE PRODUCT ENTITLED "The Incredibles Demo" WHICH INCLUDES COMPUTER SOFTWARE AND ANY ASSOCIATED MEDIA, PRINTED MATERIALS, AND/OR "ONLINE" OR ELECTRONIC DOCUMENTATION (TOGETHER CALLED THE "PROGRAM"). BY INSTALLING, COPYING, OR OTHERWISE USING THE PROGRAM (OR, IN THE EVENT YOU HAVE PURCHASED THE PROGRAM AS CONTAINED ON A CD-ROM, BY OPENING THE PACKAGING MATERIALS THEREOF), YOU ACKNOWLEDGE THAT YOU HAVE READ THIS SOFTWARE LICENSE AGREEMENT AND AGREE TO BE BOUND BY ITS TERMS. IF YOU DO NOT AGREE TO THE TERMS OF THIS SOFTWARE LICENSE AGREEMENT, DO NOT INSTALL OR USE THE PROGRAM AND DELETE ALL COPIES IN YOUR POSSESSION.
2. Company grants you a non-exclusive, non-transferable license to use the Program, but retains all property rights in the Program and all copies thereof. You may: (i) use the Program on any supported computer configuration, provided the Program is used on only one (1) such computer; and (ii) permanently transfer the Program and its documentation to another user provided you retain no copies and the recipient agrees to the terms of this Agreement. You may not transfer, distribute, rent, sub-license, or lease the Program or documentation, except as provided herein; or alter, modify, or adapt the Product or documentation, or portions thereof.
3. You acknowledge that the Program in source code form remains a confidential trade secret of Company. You agree not to modify or attempt to reverse engineer, decompile, or disassemble the Program, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation.
4. OWNERSHIP: All right, title and interest and intellectual property rights in and to the Program (including but not limited to any titles, computer code, themes, objects, characters, character names, stories, dialog, catch phrases, locations, concepts, artwork, images, photographs, animations, video, sounds, audio-visual effects, music, musical compositions, text and "applets," incorporated into the Program), the accompanying printed materials, and any copies of the Program, are owned by Company or its licensors. This Agreement grants you no rights to use such content other than as part of the Program. All rights not expressly granted under this Agreement are reserved by Company.
5. This Agreement is effective upon your installation of the Program and shall continue until revoked by Company or until you breach any term hereof; upon termination you agree to destroy or delete all copies of the Program in your possession.
6. You shall not modify the Program or merge the Program into another computer program (except to the extent the Program is made to operate within a computer operating system and in connection with other computer programs) or create derivative works based upon the Program.
7. The Program may not be downloaded or otherwise exported or re-exported into (or to a national or resident of) any country to which the U.S. has embargoed goods or to anyone on the U.S. Treasury Department list of Specially Designated Nationals or the U.S. Commerce Department's Table of Deny Orders. If you do not meet these criteria or are not sure, do not install the software and destroy any copies in your possession. If you live in such a country, no license is granted hereunder.
8. You are responsible for assessing your own computer and the results to be obtained therefrom. YOU EXPRESSLY AGREE THAT USE OF THE PROGRAM IS AT YOUR SOLE RISK. THE PROGRAM IS PROVIDED ON AN "AS IS," "AS AVAILABLE" BASIS, UNLESS SUCH WARRANTIES ARE LEGALLY INCAPABLE OF EXCLUSION. EXCEPT WITH RESPECT TO THE LIMITED CD-ROM WARRANTY AS SET FORTH IN SECTION 9 BELOW, COMPANY AND ITS LICENSORS DISCLAIM ALL WARRANTIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OF THIRD PARTY RIGHTS, AND THOSE ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE, REGARDING THE PROGRAM. COMPANY AND ITS LICENSORS ASSUME NO RESPONSIBILITY FOR ANY DAMAGES SUFFERED BY YOU, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA, ITEMS OR OTHER MATERIALS FROM ERRORS OR OTHER MALFUNCTIONS CAUSED BY COMPANY, ITS LICENSORS, LICENSEE AND/OR SUBCONTRACTORS, OR BY YOUR OR ANY OTHER PARTICIPANT'S OWN ERRORS AND/OR OMISSIONS. Company and its licensors make no warranty with respect to any related software or hardware used or provided by Company in connection with the Program except as expressly set forth above.
9. LIMITED CD-ROM WARRANTY: Notwithstanding anything to the contrary contained herein, and solely with respect to Programs distributed on CD-ROM, Company warrants to the original consumer purchaser of this Program on CD-ROM that the recording medium on which the Program is recorded will be free from defects in material and workmanship for 90 days from the date of purchase. If the recording medium is found defective within 90 days of original purchase, Company agrees to replace, free of charge, any product discovered to be defective within such period upon its receipt of the product, postage paid, with proof of the date of purchase, as long as the Program is still being manufactured by Company. In the event that the Program is no longer available, Company retains the right to substitute a similar program of equal or greater value. This warranty is limited to the recording medium containing the Program as originally provided by Company and is not applicable to normal wear and tear. This warranty shall not be applicable and shall be void if the defect has arisen through abuse, mistreatment, or neglect. Any implied warranties prescribed by statute are expressly limited to the 90-day period described above. To receive warranty service in the United States: Notify the THQ Customer Service Department of the problem requiring warranty service by calling (818) 880-0456 or on the web at http://www.thq.com. If the THQ service technician is unable to solve the problem by phone or on the web via e-mail, he will authorize you to return the Product, at your risk of damage, freight and insurance prepaid by you, together with your dated sales slip or similar proof-of-purchase within the ninety (90) day warranty period to: THQ Inc., Customer Service Department, 27001 Agoura Road, Suite 325, Calabasas Hills, CA 91301. To receive warranty service in the United Kingdom: Notify the THQ International Ltd. Customer Service Department of the problem requiring warranty service by calling +44 (0) 870 608 0047 (national/international call rates apply) or on the web at http://www.thq.co.uk.com and click on Support. If the THQ International Ltd. service technician is unable to solve the problem by phone or on the web via e-mail, the technician will authorize you to return the Product, at your risk of damage, freight and insurance prepaid by you, together with your dated sales slip or similar proof-of-purchase within the ninety (90) day warranty period to: THQ International Ltd., Customer Service Department, Duke’s Court, Duke Street, Woking, Surrey GU21 5BH UK. To receive warranty service in Australia: Notify the THQ Technical support and Games Hotline of the problem requiring warranty service by calling 1902 222 448 (call cost $2.48 (incl GST) per minute – higher from mobile/public phones) or via e-mail at feedbackaustalia@thq.com. Company is not responsible for unauthorized returns of the Program and reserves the right to send such unauthorized returns back to customers. This warranty shall not be applicable and shall be void if: (a) the defect in the Program has arisen through abuse, unreasonable use, mistreatment or neglect; (b) the Program is used with computer software and hardware not meeting the minimum systems requirements for the Program; (c) the Program is used for commercial purposes (including rental); (d) the Program is modified or tampered with; or (e) the Program's serial number has been altered, defaced or removed. Licensor will replace defective media at no charge as set forth above. This is your sole and exclusive remedy for any breach of warranty.
10. LIMITATION OF LIABILITY. YOU ACKNOWLEDGE AND AGREE THAT COMPANY AND ITS LICENSORS SHALL NOT ASSUME OR HAVE ANY LIABILITY FOR ANY ACTION BY COMPANY OR ITS CONTENT PROVIDERS, OTHER PARTICIPANTS OR OTHER LICENSORS WITH RESPECT TO CONDUCT, COMMUNICATION OR CONTENT OF THE PROGRAM. COMPANY AND ITS LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES RESULTING FROM POSSESSION, USE, OR MALFUNCTION OF THE PROGRAM, INCLUDING DAMAGES TO PROPERTY, LOSS OF GOODWILL, COMPUTER FAILURE OR MALFUNCTION AND, TO THE EXTENT PERMITTED BY LAW, DAMAGES FOR PERSONAL INJURIES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. EXCEPT AS EXPRESSLY PROVIDED HEREIN, COMPANY'S AND ITS LICENSORS’ ENTIRE LIABILITY TO YOU AND YOUR EXCLUSIVE REMEDY FOR ANY BREACH OF THIS AGREEMENT IS LIMITED SOLELY TO THE TOTAL AMOUNT PAID BY YOU FOR THE PROGRAM, IF ANY. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CERTAIN DAMAGES, IN SUCH STATES COMPANY'S AND ITS LICENSORS’ LIABILITY IS LIMITED TO THE EXTENT PERMITTED BY LAW.
11. INJUNCTION. Because Company would be irreparably damaged if the terms of this License Agreement were not specifically enforced, you agree that Company shall be entitled, without bond, other security or proof of damages, to appropriate equitable remedies with respect to breaches of this Agreement, in addition to such other remedies as Company may otherwise have under applicable laws.
12. INDEMNITY. At Company's request, you agree to defend, indemnify and hold harmless Company, its affiliates, contractors, officers, directors, employees, agents, licensors, licensees, distributors, content providers, and other users of the Program, from all damages, losses, liabilities, claims and expenses, including attorneys' fees, arising directly or indirectly from your acts and omissions to act in using the Program pursuant to the terms of this License Agreement or any breach of this License Agreement by you. Company reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you hereunder, and in such event, you shall have no further obligation to provide indemnification for such matter.
13. U.S. GOVERNMENT RESTRICTED RIGHTS. The Program and documentation have been developed entirely at private expense and are provided as "Commercial Computer Software" or "restricted computer software." Use, duplication or disclosure by the U.S. Government or a U.S. Government subcontractor is subject to the restrictions set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clauses in DFARS 252.227-7013 or as set forth in subparagraph (c)(1) and (2) of the Commercial Computer Software Restricted Rights clauses at FAR 52.227-19, as applicable. The Contractor / Manufacturer is THQ Inc., 27001 Agoura Road, Suite 325, Calabasas Hills, CA 91301.
14. TERMINATION. Without prejudice to any other rights of Company, this License Agreement and your right to use the Program may automatically terminate without notice from Company if you fail to comply with any provision of this Agreement or any terms and conditions associated with the Program. In such event, you must destroy all copies of this Program and all of its component parts.
15. GENERAL PROVISIONS. You may not use, copy, modify, sublicense, rent, sell, assign or transfer the rights or obligations granted to you in this Agreement, except as expressly provided in this Agreement. Any assignment in violation of this Agreement is void, except that you may transfer your Program to another person provided that person accepts the terms of this License Agreement. If any provision of this Agreement is held to be unenforceable for any reason, such provision shall be reformed only to the extent necessary to make it enforceable, and such decision shall not affect the enforceability of: (i) such provision under other circumstances, or (ii) the remaining provisions hereof under all circumstances. Company's failure to enforce at any time any of the provisions of this Agreement shall in no way be construed to be a present or future waiver of such provisions, nor in any way affect the right of any party to enforce each and every such provision thereafter. The express waiver by Company of any provision, condition or requirement of this Agreement shall not constitute a waiver of any future obligation to comply with such provision, condition or requirement. Notwithstanding anything else in this Agreement, no default, delay or failure to perform on the part of Company shall be considered a breach of this Agreement if such default, delay or failure to perform is shown to be due to causes beyond the reasonable control of Company. This Agreement shall be governed by the laws of the State of California and the United States without regard to its conflicts of laws rules and you consent to the exclusive jurisdiction of the state and federal courts in Los Angeles County, California. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this Agreement. This Agreement represents the complete agreement concerning this License Agreement between you and Company.
The Incredibles Demo © 2004 Disney/Pixar. Licensed by THQ Inc. Developed by Heavy Iron Studios and Beenox Inc. Portions of this Software are Copyright 1998-2004 Criterion Software LTD and its licensors. Uses Bink Video. Copyright © 1997 – 2004 by RAD Game Tools, Inc. “The term OMNIDROID used by permission of Lucasfilm Ltd.” Beenox Studios and its logo are trademarks and/or registered trademarks of Beenox Inc. Heavy Iron Studios, THQ and their respective logos are trademarks and/or registered trademarks of THQ Inc. All rights reserved. All other trademarks, logos and copyrights are property of their respective owners.
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