Joan of Arc Demo

JOAN OF ARC README Table of Contents 1. System Requirements 2. Troubleshooting 3. Technical Support 4. Improving the Game's Performance 5. Uninstalling the Game 6. Copyright Notices 7. Health Warnings 1. System Requirements Minimum System Requirements: Operating system Windows 98, 2000, ME or XP (Windows 95 and NT not supported) CPU type and speed 800 MHz Intel Pentium III or processors of the same grade Memory 128 MB RAM CD-ROM Speed 4x CD-ROM/DVD-ROM drive Hard drive space 500 MB Video card NVIDIA GeForce 2, ATI Radeon 7000, or 3D cards of the same grade Other needs DirectX 8 compatible sound card; Keyboard; Mouse; Monitor capable of 1024x768 resolution Recommended System Requirements: Operating system Windows 98, 2000, ME or XP (Windows 95 and NT not supported) CPU type and speed 1.8 GHz Intel Pentium IV or processors of the same grade Memory 256 MB RAM CD-ROM Speed 4x CD-ROM/DVD-ROM drive Hard drive space 500 MB Video card NVIDIA GeForce 4 Ti, ATI Radeon 9500, or 3D cards of the same grade Other needs DirectX 8 compatible sound card; Keyboard; Mouse; Monitor capable of 1024x768 resolution 2. Troubleshooting DirectX Problems: DirectX® 8.1b or later must be installed on your computer before you can play Joan of Arc. You can download the software from Microsoft Windows Update at http://windowsupdate.microsoft.com If you encounter video or sound problems when using DirectX, go to http://support.microsoft.com/support/directx/ for the latest troubleshooting information. You should also obtain the latest DirectX-compatible drivers from your video or sound card manufacturer. Windows 2000 Service Pack: If you have problems running Joan of Arc on Windows 2000 and have already updated your video drivers, try downloading the Windows 2000 Service Pack version 2 or later and install it on your machine. Crashes and Lock-Ups: The Installer keeps stalling after a certain percentage has completed. Your hard drive could be out of space. Please free up additional space by removing unwanted programs and reinstall Joan of Arc. Files are possibly being copied to a corrupted area of your hard drive. If this is the case, run the scandisk program and use the Thorough option. After scandisk finishes and informs you that your drive is free of errors, try installing Joan of Arc again. Joan of Arc crashes to the desktop with no error messages. - Make sure the game has been installed properly. - Make sure DirectX 8.1b has been installed properly. - Make sure you have the latest drivers for your video and sound card, and that they are DirectX 8.x-compatible - or higher. - Make sure Virtual Memory is enabled on your system. - Make sure you have run Scandisk and that no errors are reported. - Run Disk Defragmenter. - Clean out any old temp (.TMP) files from the C:WINDOWSTEMP or C:WINxTEMP directory on your hard drive (you may use Windows Explorer to do this). - Make sure you do not have any resident anti-virus or third-party Windows memory management utilities running prior to playing Joan of Arc. - Try uninstalling and then reinstalling the game. - Try exiting the game, rebooting your machine, and re-entering the game. Note that if your system crashes to the desktop while playing Joan of Arc, you should reboot your computer before starting a new session. Otherwise, DirectDraw or DirectSound may be in a locked state, and the game will be unable to use your video or sound hardware. Video Problems: Video card and sound card manufacturers often have updated drivers which may improve performance and stability. Make sure your drivers are up-to-date. Depending on what video cards you use, you may obtain newer drivers from the following web sites: http://www.nvidia.com http://www.ati.com http://www.matrox.com Motherboard Chipset: If you continue to encounter performance-related problems and have already ensured that your system is DirectX 8.1b-compatible, you should check for the availability of updated motherboard chipset drivers with your system manufacturer. Updating motherboard drivers usually enhances the performance and functionality of your controllers. Please consult with your system manufacturer for assistance or your motherboard manual for driver updates and possible solutions. Sound Problems: If you experience skips while listening to the speeches in the game, you should first check if you have the latest sound drivers installed in your system. Although possible, we do not recommend using your motherboard's on-board sound chip to play sound. 3. Technical Support For technical difficulties regarding Joan of Arc, please contact us at: Internet E-Mail: support@enlight.com Enlight Website: http://www.enlight.com Joan of Arc Website: http://www.joa-game.com Please follow the instructions below: 1. Go to Start > Run, then type "DXDIAG" (minus quotes) and click OK. This will open the DirectX Diagnostic Tool. 2. Click on "Save All Information" and save the file. 3. Email us with that file as an attachment. 4. Improving the game's performance There are several ways to improve the Joan of Arc's performance. These include: - Run Video Settings, set reflection to None and bump to No. - In the game, access the game options menu and make the following changes to the settings: - Set dynamic grass to OFF - Set shadow to NO - Minimize the draw distance We also recommend you to: - Play with 256MB of RAM. - Shut down as many other applications running on your system as possible in order to free memory and processing, including system-tray programs like ICQ. - De-fragment your hard drive regularly (you can find instructions on the Troubleshooting Crashing Issues.rtf located in the DOCS subdirectory of your installed Joan of Arc directory). - If your hard drive supports it, activate DMA. - Reboot your system before playing Joan of Arc. - Disable any virus scanner settings while playing Joan of Arc. - Ensure that you have the latest drivers from your video and sound card manufacturer or check Windows Update (http://windowsupdate.microsoft.com) for the latest drivers. 5. Uninstalling the Game Follow these instructions for uninstalling the game: 1) Go to Start, then Programs, and look for the "EnlightJoan of Arc Demo" folder. 2) Locate the "Uninstall Joan of Arc Demo" icon and left-click on it. 3) Answer "Yes" when you are prompted to remove Joan of Arc Demo from your computer, - or - Alternatively you can uninstall the game using the Control Panel: 1) Go to Start, then Settings, then find the Control Panel icon and left-click on it. 2) Locate the "Add/Remove Programs" icon and double-click on it. 3) Under the Install/Uninstall tab, look for "Uninstall Joan of Arc Demo" from the program list and left-click on it. 4) Left-click on the "Add/Remove..." button. 5) Answer "Yes" when you are prompted to remove Joan of Arc Demo from your computer 6. Copyright Notices Software Copyright 2003 by Enlight Software Ltd. All rights reserved. Joan of Arc, the Joan of Arc logo, and the Enlight logo are trademarks of Enlight Software Ltd. Enlight Interactive is a trademark of Enlight Interactive Inc. Software and manual may not be copied, reproduced, translated or reduced to any electrical medium or machine readable form, in whole or in part, without prior written consent from Enlight Software Ltd. Most hard- and software labels in this manual are registered trademarks and need to be handled as such. 7. Health Warnings Some people experience epileptic seizures when viewing flashing lights or patterns in our daily environment. These persons may experience epileptic seizures while watching TV pictures or playing computer games. Even players who have never had any seizures may nonetheless have an undetected epileptic condition. Consult your doctor before playing computer games if you, or someone of your family, have an epileptic condition. Immediately stop the game, should you experience any of the following symptoms during play: - dizziness - altered vision - eye or muscle twitching - mental confusion - loss of awareness of your surroundings - involuntary movements and/or convulsions